HR Tech Company Slashes NDA Review Time by 70%

Challenge

Achievers’ five-person legal team manages a high volume of contracts—all while supporting product advisory, corporate secretary work, and governance responsibilities.

The contract review process was largely manual, with the team relying on Word playbooks and using external counsel for first-pass review for additional coverage.

• Manual, clause-by-clause NDA review took 15–20 minutes, plus escalation time for non-standard clauses
• High volume of customer third-party paper requiring outside counsel support on first-pass review
• $1,000–$2,000 per contract in outside counsel costs
• Two-day turnaround on third-party paper, creating delays for the business

For a lean team trying to support business growth without increasing headcount, the process wasn’t sustainable or scalable.

Solution

The Achievers in-house team uses LegalOn across several core workflows.

‍AI-assisted review and redlining
LegalOn runs first-pass review against the team’s playbooks in under a minute, flagging issues so the contract manager can focus on reviewing exceptions rather than reading and analyzing the entire document from scratch.

‍Custom and pre-built playbooks
LegalOn's attorney-built playbooks are used as a starting point, layered with Achievers' own positions and standards built over time.

LegalOn Assistant
Karen uses LegalOn Assistant to quickly answer contract questions withoutcmanually scanning lengthy agreements.

‍Word plug-in integration
The team works directly inside Microsoft Word, keeping LegalOn inside existing workflows rather than a separate platform.

Implementation

Achievers was offboarding a separate contract repository tool when they adopted LegalOn, and the transition was fast. LegalOn's pre-built playbooks allowed the team to begin using the system immediately, without waiting for a lengthy configuration process. The team layered their own custom playbooks on top over time, adapting LegalOn to Achievers' specific standards and positions. LegalOn's repository and search functionality also gave the team a way to consolidate contract storage, making it useful beyond redlining alone.

Results

Since adopting LegalOn, MCEA has recorded significant improvements:

• Contract handling capacity up ~50%: the team reviews significantly more contracts in less time, keeping pace with business growth without adding headcount.‍
• 20% faster matter resolution: matters move from intake to resolution more quickly, helping the business get answers and move forward faster.‍
• Same-day turnaround: matters received by 4pm are consistently returned the same day, giving internal clients the speed and reliability they expect from a centralized legal function.
• ‍Senior oversight down to less than 10% (from as high as ~30%): one team member now handles ~90% of matters independently, freeing leadership to focus on higher-value work.‍
• 30% of intake handled before legal review even starts: LegalOn’s intake agent resolves roughly a third of requests automatically, reducing the back-and-forth that used to slow down every matter before it got off the ground.
• ‍Knowledge retained: matter history means there is no knowledge loss when matters return after months of inactivity

The Game‑Changer

For Karen, LegalOn Assistant changed the daily rhythm of legal work. Rather than manually searching through PDFs or contract folders to answer a quick question about termination rights or other key provisions, she can ask in plain language and get a precise, sourced answer in seconds. That capability is especially valuable for executive-facing requests that arrive with little warning and require a fast, confident response.

LegalOn Assistant is a game-changer. I can ask it a question, and it points me to the right part of the contract immediately. This is invaluable when the C-suite needs an answer fast.

Looking Ahead

Achievers plans to continue deepening its use of LegalOn's playbook capabilities, including LegalOn's Playbook Agent to streamline the process of building and maintaining custom playbooks over time. The team also intends to use Vault for better AI search and insights across contracts.

With a lean team and continued business growth, the priority remains doing more with the team they have—and LegalOn remains central to that strategy.

Ready to do more with the team you have? Book a demo to see how LegalOn helps in-house teams work faster without adding headcount.